The following explains what steps are taken to ensure Alexa’s commitment to a high standard of health and safety in Yoga Classes, Workshops, retreats and other events, to help prevent accidents and illness.
- All students must complete the Health Questionnaire before attending any sessions with Alexa.
- It is the client’s responsibility to confirm any health conditions which may affect the practice they are attending.
- Alexa aims to support individual needs as best she can and will discuss this with the client beforehand.
- Alexa takes responsibility with regards to the type of practices she is offering and adheres to stay within the boundaries of the sessions advertised, the people attending and their needs.
- Alexa will advise on alternative classes or specialist support, if she feels that the client will benefit from it before they attend any of her sessions. (I.e, seeking physiotherapy advice for an injury).
- Alexa provides a variety of options for clients to explore within their own limitations and boundaries, and it is up to the client to choose what feels best for them.
- Alexa is committed to teaching and providing information with a trauma-informed approach, respecting that each individual client is attending with their own unique history, trauma and physicality’s.
- Alexa understands that some clients may not understand what is best for themselves (due to disassociation and lack of awareness) and Alexa will provide advice she feels might be useful for the client.
- All clients have a right to say no, stop their practice or leave, if anything doesn’t sit right with them. Alexa is committed to checking in with clients to support the wholeness of their experience.
VENUES
- Live True Yoga will provide information regarding each venue and their accessibility through email and on her website.
- If clients disclose something on their health form which concerns Alexa in relation to the venue, she will contact them directly to discuss it further and ensure the venue / event is suitable.
- Each venue has their own fire safety procedures, and all must adhere to these in the event of a fire. Where necessary Alexa will confirm fire exits, escape routes and meeting points and will ensure these are well indicated.
- Each venue has their own Health and Safety duties, not only to Alexa but to all who enter the building. Any injuries or complaints obtained from the venue, should be discussed with Alexa and she will help you with making a complaint to the necessary persons at the venue.
- Alexa does her best to ensure all venues and events are safe and completes a risk assessment prior to events being held.
- Clients have a responsibility for their own health and safety during any session or event.
- Food – Alexa has undertaken Food Health and Safety Training.
- Risk assessments and Health and Safety procedures are undertaken for any new event or venue and are updated every quarterly.
- Alexa has previously completed First Aid Training and is updating her First Aid in the Workplace.
- Should any activity that is considered “high risk” such as a boat ride, mountain hike or safari be on offer Alexa will provide the client with a waiver to be signed before participation in the activity. Please be aware that this is just a precaution as no truly dangerous activities will be offered.
COMPLAINTS PROCEDURE
- Alexa aims to work with any complaints in a reasonable time frame.
- If you do have a complaint or any concerns, Alexa encourages you to contact her directly via email to arrange a meeting to discuss the nature of your complaint or issue.
- Alexa aims to resolve any issues with you and support you to the best of her ability.
COVID-19 / CONTAGIOUS ILLNESSES
The following explains the steps taken to ensure that Alexa’s yoga classes are as low risk as possible in order to avoid the spread of covid-19 and other illnesses.
Indoor Yoga Classes
- Clients are welcome to bring their own mats and other equipment where necessary. If equipment is provided by the venue measures will be taken to ensure that they are adequately sanitised.
- Masks are no longer mandatory. It is personal preference if you choose to wear a mask.
- Students are no longer required to socially distance, however please be respectful of each other’s personal spaces and boundaries.
- Toilets are available at all the venues and you will need to abide by the rules of these facilities.
- Please bring your own water bottle.
- Alexa wherever possible will avoid hands on adjustments preferring verbal and visual cues, but will always ask for permission before touching any students.
- Everyone must book and pay in advance using the online booking system so that Alexa is aware of who’s attending and any health requirements.
- No drop-ins allowed.
- Student are advised to enter the room in an efficient and respectful manner of each other.
- Alexa has received three doses of the vaccination. There is no requirement to confirm whether you have been vaccinated or not.
Cleaning & Ventilation
- The venue staff are responsible for cleaning the yoga room/shala before and after each session.
- The yoga room is ventilated after each class for sanitary purposes.
Symptoms
- You must not come to the class if you, or anyone you are in close contact with, has a temperature or any possible symptoms of covid-19 or other contagious illnesses. Please respect the other people in the class and keep each other safe.
- If you test positive, you are not required to disclose whether you have Covid or not. Please use your best judgement and you may consider staying at home if you have symptoms which might be contagious.